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Shipping Policy

Did you know we offer FREE* same day delivery on all orders over $40 in the Illawarra Region?

We have two trucks delivering every day, covering the following areas!

 

 

 

Conditions apply – read below to see if you qualify

 

Conditions:

  • Includes all postcodes from Helensburgh to Shellharbour (2500-2508 and 2515-2529)
  • Orders must be over $40 to receive FREE shipping otherwise regular Australia Post charges apply
  • Cut off for same day delivery is 11am, therefore orders must be received by 11.00am AEST+ to receive the order that day
  • Same day delivery applies on Monday to Friday only, excludes weekends
  • Any orders placed after 11.00am Friday will be delivered on Monday
  • Excludes horse feed deliveries which will still follow the same delivery schedule unless otherwise approved

 

Don’t live in the Illawarra?

 

That’s okay! We ship Australia wide* and will have your order shipped out to you straight away. Regular Australia Post charges will apply, and postage costs are calculated by the size, weight and location of your order. See below for approximate delivery times:

  • Sydney, Melbourne, Brisbane: 1-3 business days
  • Adelaide: 2-4 business days
  • Perth 5-10 business days
  • Regional: 2-4 business days
  • Remote areas: please allow up to 2 weeks

 

Shipping costs for out of area start at only $8.30! Use the Australia Post freight calculator below to estimate shipping to your area! Is your order too heavy to ship? Send us an email at keeley@woononapetfoods.com.au and we can try and organise a bulky product delivery for you!

 

*Please note that exclusions apply on some bulky goods that are too large to be shipped

 

What if I will not be home when the products are delivered?

 

That’s okay too! We know you can’t be home 24/7, which is why we have given our courier partners permission to leave your order at your door without requiring a signature. This allows you to do whatever you have to do, knowing your order will be ready and waiting at your doorstep for your pet to enjoy.

 

I want a bulk delivery, how can I arrange this?

 

We have our own vehicles delivering feed and other bulk orders all around the state! We have a set delivery schedule each week, covering The Illawarra and surrounds as far north as Helensburgh and as far south as Berry, as well as Menai, Wilton and Appin! Send us an email at keeley@woononapetfoods.com.au to organise a special bulk feed delivery