If you order before 11am and live in the Illawarra, you order will arrive the same day. If you order after 11am, the order will arrive the next business day. For orders outside the Illawarra, see below:
- Sydney, Melbourne, Brisbane: 1-3 business days
- Adelaide: 2-4 business days
- Perth: 5-10 business days
- Regional e.g. Gold Coast, Geelong: 2-4 business days
- Remote areas: please allow up to 2 weeks
You sure can! Normal Australia Post delivery charges apply and will be based on the weight and location of your order.
No!! We know you can't be home 24/7, which is why we have given our courier partners permission to leave your order at your door without requiring a signature. This allows you to do whatever you have to do, knowing your order will be ready and waiting on your doorstep for your pet to enjoy
Yes, all online specials are also run in store. Our online store pricing is the same as in store always
That’s fine! We aren’t going anywhere! J We understand that many people prefer to come in store and do their shopping! Our in store and online pricing is exactly the same, including specials! We have over 25 highly trained staff in store that are available Monday-Friday 8.30-5.30, Saturday 8.30-2.00 and Sunday 10.00-2.00 to help you find the best products!
Unfortunately we do not ship on weekends! If you place your order after 11am Friday or on the weekend, it will be delivered to you on Monday. Alternatively, you can pop in during our open hours on Saturday or Sunday and pick it up
We have over 25 highly trained staff willing to assist you! Please call 0242843162 from 8.30-5.30 Monday – Friday and one of our friendly staff will be available to help
Please call 0242843162 from 8.30-5.30 Monday – Friday and one of our friendly staff will be available to help